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Growmerceedge Toolshub – Digital Product Return & Refund Policy

Last updated: August 8, 2025

At Growmerceedge Toolshub, we provide premium digital products and tools for ecommerce growth. Due to the nature of digital goods, our return policy differs from physical product returns. Please read carefully before making a purchase.

Eligibility for Returns & Refunds

We offer a 30-day refund policy for eligible cases. You have 30 days after your purchase to request a refund.

To qualify for a refund:

• The product must not have been downloaded, activated, or used.

• You must provide your order confirmation or proof of purchase.

• The request must be made within 30 days of purchase.

Since our products are delivered digitally, there are no physical returns. Once a digital file has been accessed, we generally cannot process a refund unless the product is defective or not as described.

How to Request a Refund

Contact us at dynamitestoreleads@gmail.com with:

• Your order number

• The product name

• The reason for your request

If your refund request is approved, we’ll process it within 10 business days to your original payment method.

Damaged or Faulty Digital Products

If your file is corrupted, inaccessible, or missing essential elements, contact us immediately. We will either:

• Provide a working replacement file, or

• Issue a full refund if the issue cannot be resolved.

Non-Refundable Cases

We cannot offer refunds for:

• Products already downloaded or activated, unless defective.

• Discounted or promotional items.

• Gift cards or prepaid credits.

EU 14-Day Cooling-Off Period

If you are in the European Union, you have the right to request a refund within 14 days of purchase for any reason — unless you have already downloaded or accessed the digital product. By downloading the product before the 14 days expire, you waive this right.

Need Help?

For all refund or return questions, email dynamitestoreleads@gmail.com.